PLEASE TAKE AN UNBOXING VIDEO in case you need to report missing damaged items.
Due to the nature of this product, any claims without an unboxing video will not be accepted.

Because this is an autographed album, minor scratches, smudging, or small imperfections that may occur due to the artist signing the album right after opening the album packaging will not be considered damage or a defect.

Order Info:
“If you purchase an ‘in-stock’ item with pre-order items, your order will not be shipped out until we receive all items. If you would like to receive your ‘in-stock’ item(s) first, please purchase it in a separate order.
If your items have different release dates, we usually wait until all the items in your order have arrived at our fulfillment center to ship them out together. (NOTE: Your items may be sent in separate packages if you ordered a large number of items or if they are under different order numbers)
If your order contains a US-Only album(s) with other international available items, your US-Only album may be sent out first in order to count towards the charts, as these sales need to be reported within a specific time period.”
　
WORLDWIDE SHIPPING:
This product ships worldwide from LA. hello82 will not be responsible for any customs fees in your country.
　
CLAIMS:
If there is something wrong with your order and you need further assistance, please submit an inquiry through the “Contact Us” Form to get help from a representative.
You MUST submit your unboxing video within 7 days of your delivery date.
Claims submitted after the 7 days or without the unboxing video may be rejected.
　
GROUP ORDERS:
Please submit an inquiry through the “Contact Us” Form for any group order inquiries. Discounts may be considered based on order quantity.